Customer Service Representative with Spanish and English

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Location
Bratislava
Industry
Customer service
Contract Type
Full-time
Salary
1 000 - 1 150 €
Published
Contact
Medzihradská Simona
Reference
1-6-34385
This position is archived.
This position is archived.
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Job description
  • Dealing with customers either by telephone, e-mails, fax, letter or other media within define SLA & quality standard
  • Keeping records of customer interactions and contacts
  • Researching required information using available resources
  • Communication and coordination with all team members, internal departments and local offices
  • Following-up on customer inquiries not immediately resolved
  • Identifying and escalating priority issues
  • Recommending processes improvements
Requirements

NECH MAJU GRAMATIKU !!!

  • Knowledge of English and Spanish language on level B2+
  • Customer service orientatation
  • Strong communication skills
  • Detailed oriented
  • Team work and organizational skills
Benefits
  • Jazykove kurzy (inernet alebo externe a to 2/3 z ceny max 330 eur/rok)
  • Fitnes v Golem 8x vstupov za mesiac vratane wellnes a bazenu
  • 2 dni dovoelnky navyse nad ramcem stanoveneho zakonom
  • Platene nadcasy 50% priemerneho platu, 100% pocas vikendov a sviatkov
  • Firemna kniynica
  • Referral program, Suggestion program
  • Tim building, Team eventy, Vianocna party
  • Narodeninovy darcek
  • Stravne listkz
  • Obcerstvenie (kava, caj) + ovocny den kazdu stredu
Other notes
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This position is archived.
This position is archived.